Study: Full Time
Duration: 3 semesters (including Masterthesis)
Start of studies: Wintersemester of each year
Number of participants: 25
Language of instruction: English
Language of exams: English
Application deadline: 15th May of each year
Contact person is Mrs. Hoeft
One third of all of vehicle manufacturers revenue is generated by after sales. The Master‘s degree programme Automotive Service Technology and Processes qualifies you for a career in this multi-billion Euro market.
In order to train you in the best possible way, in this English-language Master programme we focus on three fundamental aspects of automotive industry: automotive technology, globalized service processes and after-sales management in a highly innovative, technical industry.
As you know, the complexity of modern vehicles has increased rapidly in recent years. This is due to the increased use of micro-processors in electronic control units (ECUs) and their integration in the vehicle networ king, resulting in new functions in the field of vehicle safety, driver assistance and ecology.
While modern personal computers combine up to 8 processors, modern vehicles use 50 or more networked ECUs.
Vehicle manufacturers are facing the challenging task of providing these technologies to the global markets at the highest quality standards, offering a lifetime serviceability and manageability.
We will prepare you in the best possible way in order for you to be successful in this challenging industry.
The Master´s degree programme is divided into three thematic blocks.
In the first semester, the emphasis lies on management and inter- cultural aspects. The second semester deals with technology and quality. The third and final term consists of two specializations in the field of vehicle communication technology, and the practical phase.
The individual seminars are linked to each other supporting a global-, net-worked approach.
The course of study begins with a team-building event for the international students with the aim of promoting inter-cultural, social competence. The students present the specific characteristics of their cultures to each other, thereby gaining insights into foreign cultures themselves.
The special start of the studies is hallmarked by an intercultural training which has to be taken in the first semester.
Before the classes begin a German language course is offered for students to attain the B1-level of the Common European Framework of Reference for Languages, which is a precondition to start in this programme.
We will teach you the skills that enable you to successfully play a leading role in the after-sales industry in companies operating locally and globally. You will be able to apply the acquired knowledge independently and in a problem-oriented and interdisciplinary manner.
Through the intercultural competence you will have obtained you will be able to interact successfully with business partners worldwide. The study period comprises internships in the industry which will provide you with the opportunity to gather practice-oriented working experience, to make contacts with potential employers in a very early stage or to expand your already existing professional business contacts. This offers you a wide variety of opportunities for your future career.
With the Master of Engineering in Automotive Service Techno- logy and Processes you will acquire valuable technical, strategic and intercultural competences.
Upon gradiation your employment options include automotive diagnosis, spare parts management, product support, service training and diagnostic methods development, market oriented corporate governance as well as the management of car dealerships – all in an international context.
Management positions with vehicle manufacturers and sup- pliers – both at national as well as in the international range – will be potentially available to you following the completion of this Master course.
Only available in German
Tel.: 05331 939-78070
N. Grawunder, Honorary Professor