4 th International Congress

Online Conference November 10-12, 2020

Academic Workshops & International Lectures


Digital Trust & Intuition @ the Workplace



Steering Committee and Co-Hosts

  • Prof. Dr. Markus Launer, Ostfalia University, Germany
  • Prof. Dr. Erich Spencer, Universidad de Chile
  • Prof. Dr. Joanna Paliszkiewicz, Warsaw University of Life Sciences, Poland
  • Prof. Dr. Joane Serrano, University of the Philippines Open University
  • Prof. Dr. Dave Marcial, Silliman University, Philippines and visiting professor to Ostfalia University


We are delighted to invite you to our 4 th International Service Management Congress at Ostfalia University, Campus Suderburg in cooperation with University de Chile, Warsaw University of Life Sciences, University of the Philippines and Silliman University. It is a congress with Academic Research Workshops and International Lectures. The aim is to bring together professors, researchers and students around the world for international knowledge exchange, global research team building, publishing research papers, and publishing a conference paper. We expect researchers and speaker from Asia, Europe, Africa, the USA, and Latin America. 


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Special topic is DIGITAL TRUST & INTUITION @ the Workplace. This is based on the two research projects “Digital Trust & Teamwork (DigVert)” and “Intuition (RHIA)” financed by the European Union and the State of Lower Saxony. The conference will be financed by the Faculty of Trade & Social Science (H) of Ostfalia University of Applied Sciences.

Download Invitation (PDF)


  international timetable 4th congress


Starting times of our global conference



Japan, South Korea 5:00 P.M.

China, Philippines, Malysia 4.00 P.M.

Thailand 3:00 PM

India 1:30 PM



Moscow 11:00 A.M.

Deutschland, Polen, Rumänien 9:00 AM

Great Britain 8:00 AM



Kenya 11:00 AM

Ghana 8:00 AM


Latin America /

Argentina, Brasil, Paraguay, Chile 5:00 AM

USA (New York) 3:00 A.M








Scientific Committee and Review Team

Dr. Frithiof Svenson, Ostfalia University

Dipl.Ing. Dierk Ohler, Ostfalia University

Meisterschüler Michael Ferwagner, Ostfalia University

Johanna Meyer, Ostfalia University

Dr. Martin Holi, Universität Bremen


Organizing Team

Lukas Alvermann (Technology), Ostfalia University

Johanna Meyer (Organization and registration), Ostfalia University

Joachim Delekat, Head of regional Advisory Group (regionaler Beirat)



For speakers only: trial session November 6, 2020 - link to the invitation will be provided.

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