5 th International Service Management Congress

Online Conference November 24-25, 2021

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Please let us know if you can attend online no later than September 1, 2021.


Deadline extende to October 20, 2021



Call for Paper


The workshop invites papers on DIGITAL TRUST & INTUITION @ the Workplace and Food Supply Chain. All papers will go through double blind review process. The ethical statement of german research applies. We will publish all contributions in a conference proceeding. Therefore, please submit a paper by October 1, 2021 by email to Johanna.Meyer1@Ostfalia.de.


Online Presentation


Please prepare a PowerPoint presentation of about 30 minutes talk to participants from all over the world and different backgrounds. We hope to receive your presentation upfront for display by November 19, 2021 in the form PowerPoint (maybe including a 3-5 minutes video) by eMail. Please acknowledge that all presentations will be live online as well as recorded and stored in an archive at Ostfalia University. We may use parts of your presentation for additional videos.



  • Full papers (research papers): 6-10 pages, usual double blind review process
  • Abstract: minimum 1000 words

Papers expected during this Workshop are diverse and open. It can be in the form of but is not limited to theoretical, exploratory, experimental, quantitative, or qualitative analysis of new ideas and concepts, current practice, debates and controversies. All papers should follow APA formatting. Ostfalia University will publish conference proceedings of the workshop that we will share with you.


We especially welcome contributions from students, Ph.D. applicants and Post Docs. They are invited to give presentations at the conference. For more information contact Johanna Meyer.




For registration, writing an abstract and/or full paper, please use only the attched forms.

Thank you.


Please send your forms ONLY to Johanna.Meyer1@Ostfalia.de.


Call for Paper & Speaker 5th international Service Management Congress

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Invitation to the International Service Management Congress 2021

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RIEHUAD Approach SSE Pyramide



Link to the Invitation


Benefits to publish with Prof. Dr. Markus Launer (editor)

  • IJIRMF is an Open-Access, peer reviewed, Indexed, Refereed International Journal with wide scope of publication
  • Author Research Guidelines & Support
  • Platform to researchers and scholars of different study field and subject
  • Reliable and Rapidly growing Publication
  • Prestigious Editorials from different Institutes of the world
  • Communication of authors to get the manuscript status time to time
  • Full text of all articles in the form of PDF format and Digital Object Identification System
  • Individual copy of “Certificate of Publication” to all Authors of Paper
  • Indexing of Journal databases like Google Scholar, Academia, Scribd, Mendeley, Internet, Archive, Bing, ISSUU, ResearchBib etc.
  • Open Access Journal Database for High visibility and promotion of your article with keyword and abstract
  • Organize Conference / Seminar and publish its papers with ISSN
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