Mission statement of the Ostfalia Library

We are the service centre and specialists for the optimal and user-friendly supply of information and media.

As a generally accessible service centre, we provide our customers with media, workstations and technical equipment to support and promote access to scientific information.

We constantly keep a critical eye on our administrative processes. We react quickly to changing conditions in order to guarantee an optimal supply of literature and information as effectively as possible.

We pay particular attention to the quality of our work and increase our professional expertise through continuous training and further education.

We procure scientific literature and information immediately.

Up-to-dateness, rapid familiarisation and easy accessibility of our media and information are a matter of course for us.

We offer our customers personalised advice, regular introductory and training courses and impart information skills.

We are continuously developing our range of services.

Our customers are at the centre of our work.

We treat all customers in a friendly and competent manner.

Our aim is to convey to every customer that it is worth turning to the library.

We work together in a goal-oriented, autonomous, trusting and cooperative manner and complement each other with our specialisations.

Mutual respect, openness, recognition of performance and endeavouring to reach a consensus ensure a good working atmosphere.

We are a team - efficient, innovative and flexible.