Automotive Service Technology and Processes
Accelerate Your Global Career - ASTP Master's Programme
Choosing the right Master’s programme is a major step towards building a successful international career.
At Ostfalia University of Applied Sciences, we offer a programme that combines technical excellence with global relevance: the Master of Engineering in Automotive Service Technology and Processes (ASTP).
Specialising in automotive after-sales and service, this English-taught programme provides deep insights into service systems, innovation management, and cross-cultural teamwork — right in the heart of Germany’s automotive industry.
Get ready to drive your career forward with ASTP.
Facts at a glance
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Start your consultation (opens your email program)What makes ASTP stand out?
- After Sales expertise – the key profit driver in the automotive industry
- Industry driven curriculum for real-world automotive relevance
- International learning focus with students from around the world
- Small classes for personal support and effective collaboration
- Excellent career outlook through projects and an integrated internship
After-sales services generate a major share of revenue for vehicle manufacturers — and demand for qualified experts is growing. The ASTP Master’s programme at Ostfalia University prepares you for a successful career in this global, fast-paced and future-proof sector.
What you’ll gain from the ASTP programme
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The ASTP Master’s programme equips you with the skills to take on leadership roles in the global after-sales industry. You’ll learn to apply your knowledge in a practical, interdisciplinary, and solution-oriented way — whether locally or internationally.
In addition to strong technical and managerial expertise, you’ll develop intercultural competence, preparing you to collaborate confidently with business partners around the world.
A key part of the programme is the industry internship, giving you valuable hands-on experience, early access to potential employers, and the chance to build or strengthen your professional network.
This opens the door to exciting career opportunities — including sectors beyond automotive, as after sales is a growing strategic field in many industries worldwide.
Career opportunities
Industries where our graduates work
Architecture, Engineering, and Related Services
Automotive Industry (Premium Vehicles)
Audit, Tax, and Consulting Services
Automation Technology
Commercial Vehicles
Construction Industry
Electronic Components and Solutions
Engineering and Technology Consulting
Energy Generation and Distribution
Hygiene and Health Products
Industrial Procurement
IT Consulting
Logistics and Supply Chain Services
Machinery and Automation Technology
Metal Processing and Connection Technology
Precision Mechanics and Fine Engineering
Rail Transport Technology and Infrastructure
Telecommunications Equipment and Services
Technology and Services
Vehicle Logistics and Transport
Water Treatment and Industrial Processes
Companies hiring our graduates
A3Ds
Accenture Services
Alstom
BMW
BOMAG GmbH
Bosch
Capgemini
CEVA Logistics
Continental
Daimler Truck
De Nora
Deloitte
Edag
Ericsson
Essity
ETO
Evomotiv
Expleo
Gewo Feinmechanik
Hilti
Hyundai
Lear
MAN
Maxion Wheels
Mercedes Benz
mine&make
Minebea
Molex
Optimas Solutions
PowerCo
Roos Vehicle Logistics
Simon
Trumpf
Vitskar Agro
Volkswagen
Wassermann
Witzenmann
Positions held by our graduates
Advanced Product Planner
Aircraft Quality Engineer
Automotive Projektmanagement
Beschaffer IT Einkauf
Business Process Expert SAP
Commodity Buyer
Configuration Manager
Consultant
Consultant Process and Project Management
Controller
Customer Quality Manager
Dealer Network Representation and Retail Digitalization
Entwicklungsingenieur
Expert Planning and Project Management
Global Supply Chain Manager
Innovation and Business Development Analyst
Lead Error Management
Logistics Engineer
Logistics Specialist
Logistikplaner
Mechanical Engineer
Mess Ingenieur
Procurement Operations Analyst
Product Cost Engineer
Product Management
Product Engineer
Project Manager
Project Quality Engineer
Purchasing Quality Assurance Manager
Quality Engineer
Quality Expert Cell Production Processes
Quality Specialist Navigation
SAP Technical Release Manager
Scrum Master
Senior Consultant
Senior Consultant Cyber Emerging Technology
Supply Chain Manager
Testmanager
First-hand experiences
Curious about what it's really like to study the Master of Engineering in Automotive Service Technology and Processes (ASTP) at Ostfalia, live in Germany, do an internship, or start a career here? In this section, you'll find first-hand experiences full of insights, cultural impressions, and practical tips for your own path.
Adapting, learning, achieving – my student life in Wolfsburg
I am glad to share my experiences as an ASTP student and as someone who has been living, studying, and working in Germany since September 2022.
Studying in Germany:
My master’s program, Automotive Service Technology and Processes (ASTP), is very practical and industry oriented, especially in the field of logistics. The teaching style here is much more focused on real-life application rather than just theory. The syllabus is well-structured, practical, and not overwhelming. I find it very relevant and up-to-date with what is needed in the job market. The professors encourage us to work on real projects, which makes the learning both interesting and directly useful for future work.
Living in Germany:
Adapting to life in Germany was a challenge at first, especially because of the cold climate, which was very different from my hometown in India. However, I have always enjoyed colder weather, and over time, I found myself adjusting quite well. Now, after almost three years, I truly appreciate the high quality of life here from public infrastructure to food safety and environmental standards. People here are generally very helpful and open, which made settling in easier for me.
Working in Germany:
I have gained over 21 months of work experience through internships and working student roles at companies like Bosch, Audi, and in logistics. These roles gave me deep insights into German working culture: leadership, teamwork, punctuality, and use of advanced technology. My colleagues have always supported me in improving my German language skills and understanding the working style here.
One recommendation I have is to keep academic programs updated regularly at least every two or three years so that students continue to receive the latest industry-relevant knowledge. For those planning to work here, focusing on improving their German language skills is very important. While the current job market is a bit challenging, with persistence and the right skills, opportunities are definitely there.
Overall:
I am very happy with my decision to come to Germany. I have learned so much, not just academically or professionally, but also personally. The people are kind, the environment is supportive, and the quality of both education and life is excellent. I hope my experience will be helpful for other students considering this path.
Rushiprasad Watpade
5 years – living, learning and working in Germany
Here is my perspective….
Coming to Germany- As a child I was really fassinated by cars and machines. It made to pick Mechanical Engineering for my Bachelors Degree in India. During my Bachelor’s degree, I decided to pursue masters only in Germany as Germany is big boss of engineering and atumotive sector especially making wonderful cars with reputed companies like VW, Mercedes, BMW, Porsche, Audi,……After my graduation I accquired some experience in automotive sector and as i wish I got admited in ASTP program. Came to germany for winter 2020.
ASTP- Prgram has diverse modules like Project Management, Logistics, Diagnosis and driver assistance system very relevant to both operational and technical roles in automotive sector. Unfortunately we got stuck with covid pandemic. All our classes were taken online. We didn’t have opportunity to exeperience the personal class room lectures. That was the only regrett.
Living in Germany- I was living in Studente Wohnheim. Was wonderful experience with other fellow students there. Diversed people talking about different cultures and living together. Other than that German lnguage is very important for day to day life which was little difficult for me at the beginning but the whonheim provided me very good opportunity to speak with other local students which improved my language skills day by day. Now after almost 5 years in Germany I feel comfortable with language and like the culture. I learnt alot about German culture and visited many european countries which was also one of my bucket list😀
Working- Wokring in germany is great. Has very good work life balance and very good pay. Diversity plays majore role in working environement as well brings fresh and out of the box perspective
Vivekanand Selvaraj
Why ASTP was the right choice for my future
I would be more than happy to contribute to “First Hand Experiences”.
My experience in Germany as part of the ASTP program at Ostfalia has been a significant chapter in both my academic and professional journey.
Studying in Germany was a truly enriching experience for me. The academic environment at Ostfalia was highly supportive, with practical, hands-on learning that helped me develop both technical and soft skills. The international exposure and interaction with students from diverse backgrounds broadened my perspective and prepared me well for working in multicultural environments.
Living in Germany was equally memorable. While there were initial challenges in adapting to a new culture and language, I found the experience deeply rewarding. The welcoming nature of the community, the efficiency of daily life, and the balance between work and leisure made it a great place to live and grow. Exploring different cities, experiencing local traditions, and even tackling the occasional bureaucratic hurdle all became part of a valuable learning curve.
Professionally, the ASTP program gave me a solid foundation to enter the job market with confidence. The industry-relevant curriculum, along with opportunities for internships and networking, made a real difference in shaping my career. The skills I acquired have continued to support me in my current role, and I often reflect on my time in Germany as a key factor in my growth.
Atul Shelar
Studying in Germany: lessons, life, and advice
ASTP interview with Kundan Shinde
1. Kundan, what do you wish you had known before coming to Germany?
“I wish I had known how important it is to learn German and at least have a B1 level of certification, ensuring my day-to-day life becomes easy!”
2. Where did you live in Wolfsburg, and what was your experience like?
“I lived near the Wolfsburg Campus building at Neuland, sharing an apartment with 2 international students! It was an amazing experience as I learned about different cultures and was also able to improve my German speaking skills while speaking German with my roommates.”
3. How would you describe the ASTP Master’s programme?
“The course is a blend of both technical and management subjects, combining an in-depth knowledge of the best of both fields. ”
4. Do you plan to stay in Germany after graduation?
“Yes, absolutely, I would love to stay in Germany after my graduation for at least 10 years.”
5. What advice would you give to future students?
“My advice to future students would be to at least have a B1-level German certification, and also look for working student opportunities early on in the course.”
About ASTP: "ASTP’s integration of advanced coursework and a compulsory industry internship gave me both in-depth knowledge and real-world experience, preparing me to excel in the automotive sector."
More than a degree
With a Master of Engineering in Automotive Service Technology and Processes, you’ll gain a powerful combination of technical expertise, strategic thinking, and intercultural skills — all highly valued in today’s global job market.
Whether with vehicle manufacturers, suppliers, or service providers, in Germany or abroad — this Master’s degree opens the door to exciting opportunities across the global automotive industry and beyond.
Hands-on experience is at the heart of this programme. Through practical projects, internships, and industry collaborations, you’ll learn to apply cutting-edge technologies and innovative processes in real-world automotive settings.
“Technology is important — but people make the difference.”
— Prof. Dr. Kai Wundram, Programme Director, ASTP Master’s Degree
Get ready to shift your career in a high gear.

Is this master’s programme right for you?
FAQ
Is the programme taught in English or German?
This Master’s programme is taught entirely in English. In addition, ASTP students can join a free German language course designed exclusively for our Master’s cohort.
Do I need German language skills to apply or to complete this Master’s programme?
Yes, basic German language skills at level A1 (CEFR) are required for admission. All courses and examinations are conducted in English, but proof of at least A1 German proficiency must be provided during the application process or before graduation. It is expected that students reach level B1 by the third semester, as this is necessary to complete the mandatory internship in a German company. This ensures you can manage everyday situations and work effectively during your practical training. The master offers a free German course.
Is professional work experience mandatory for admission?
Yes, at least one year of qualified work experience in a relevant engineering or technical environment is expected.
How long does the programme take and when does it start?
It is a full-time programme with a standard study duration of 3 semesters (90 ECTS credits). The programme usually starts in the winter semester.
Where can I find detailed information about the programme?
Detailed information about the ASTP-programme can be found in the module handbook (PDF, 641.88 KB) (opens in a new window), (not accessible). An overview about the semesters and modules in a short version can be found in the curriculum (PDF, 68.07 KB) (opens in a new window), (not accessible). And there is even more information in the “Download center” at the bottom of this site.
Can I apply as an international student?
Of course, the programme is open to applicants from all countries. International students are warmly welcome and encouraged to apply. At Ostfalia, we offer dedicated services for international students to help them settle in smoothly and feel at home.
What are the admission requirements for this Master’s programme?
Applicants need a completed Bachelor’s or equivalent degree in engineering or a related technical field, generally with 210 ECTS credits (7 semesters). If an applicant has 180 ECTS credits (6 semesters), additional credits may need to be completed during a bridging semester. Professional experience in a relevant field is required. For full details on admission requirements, please refer to the official admission regulations (PDF, 388.69 KB) (opens in a new window), (not accessible).
Are there tuition fees?
Yes, there is a one-time registration fee and tuition fees per semester. The current fee structure is published on the ASTP-Ostfalia website: https://www.ostfalia.de/en/f/master/automotive-service-technology-and-processes (external link, opens in a new window).
Who can I contact if I need personal consultation or advice before applying?
For personal consultation or questions about the programme, admission, or application process, you can contact the study programme coordinator: astp(at)ostfalia.de (opens your email program), +49 5361 8922 21710.
Office hours: Monday to Friday, 9:00 AM – 12:00 PM (CET).
How and when can I apply?
The next intake for our Master’s programme will begin in the upcoming winter semester. Applications are usually accepted until mid-June. You will soon be able to submit your application via the Ostfalia portal. While the portal is currently closed, please don’t hesitate to reach out to us at astp@ostfalia.de if you have any questions about the programme or your application. We are happy to help!
What are the living costs in Germany while pursuing a master’s degree?
Estimated Living and Study Costs for ASTP Master (18 months):
- Study fees (3 installments): €15,100
ASTP programme tuition fee - Student services fee (234 per semester): €702
Service charge - Rent including utilities: €300 – €400 per month → €5,400 – €7,200 total
Shared apartment or student housing - Food: €200 – €250 per month → €3,600 – €4,500 total
Groceries and occasional dining out - Health insurance: €120 – €130 per month → €2,160 – €2,340 total
Public health insurance for international students - Public transport / Mobility: €30 – €50 per month → €540 – €900 total
Student ticket, bike, or regional trains - Internet / Mobile phone: €30 per month → €540 total
Prepaid or contract plan - Leisure / Clothing / Misc.: €100 – €150 per month → €1,800 – €2,700 total
Sports, culture, clothes, books, etc. - International travel: €800 – €1,200
Economy class, round trip
Estimated Total for 18 Months (Living Expenses): €15,542 – €20,082
Total Estimated Cost (Study Fees + Living Expenses): €30,642 – €35,182
Depending on your visa, you may need a “Blocked Account for International Students” (German: Sperrkonto). As of September 1, 2024, international students must deposit €11,904 in their blocked account (roughly €992 per month) to cover living expenses for 12 months.
These amounts are approximate estimates. The actual cost of living will depend on each student’s lifestyle, accommodation type, and personal circumstances.
How can I finance my studies as an international student?
As an international student, you can explore funding your studies by applying for a scholarship through the DAAD (external link, opens in a new window) (German Academic Exchange Service).
Visit the DAAD-Infosite for scholarship applicants (external link, opens in a new window).
You can also search the DAAD Scholarship Database (external link, opens in a new window) to find programmes suitable for you: Filter by Country of Origin, Study Level: Master, Field of Study: e.g., Automotive Engineering, etc.
Start your application at least 2–3 months before the deadline to ensure enough time to prepare documents and clarify any questions.
Can I apply if my Bachelor’s degree is not directly in automotive engineering?
Yes, applicants from related technical or engineering degrees can apply and will be admitted if the selection committee finds the background suitable.
Are there opportunities for industry contacts or practical experience?
Yes, the programme features strong links to industry partners and includes practical projects, case studies, and guest lectures from automotive and cross-industry companies.
Where exactly will I study?
The Institute of Automotive Engineering at Ostfalia is located at Schlosserstraße 8 in Wolfsburg, Germany. The lecture halls, workshops and laboratories are on the campus nearby.
Where can I live while studying ASTP?
Comfortable, centrally located, and affordable accommodation is available through the Student Union of OstNiedersachsen – a great option for students looking for good living standards at a fair price. The housing complexes at Heßlinger Straße 20 and Seilerstraße 21 in Wolfsburg provide modern shared flats and various apartment options.
For more information visit the dormitories website: Housing - Studierendenwerk OstNiedersachsen (external link, opens in a new window)
What else do I need to consider besides submitting my application?
If you are a non-EU/EEA citizen, you must apply for a German student visa (Visum zu Studienzwecken) before entering Germany. Citizens of certain countries (e.g., USA, Canada, Japan, South Korea, Australia) can enter Germany without a visa, but must apply for a residence permit (Aufenthaltserlaubnis) shortly after arrival.
As visa processing times can vary and may take several weeks, it is advisable to start your visa application well in advance of your planned arrival in Germany.

Study programme
1. Semester Service technology and diagnostics (1. Semester) - Definition of service technology as part of the strategic orientation of a company
- Service technology processes at manufacturers, importers and retailers
- Knowledge management in a global network
- Electronic diagnostic methods and procedures based on international standards
- Diagnostic objects (complete vehicle, vehicle system, functional unit, replaceable unit, cause; electrical and electronic components, integration of mechanical and hydraulic components)
- Creation of diagnostic processes (onboard, offboard, interfaces, acceptance processes, global coordination, alternative procedures)
- Design, organisation and implementation of diagnostics as part of laboratory exercises
Workshop technology and logistics (1. Semester) - Definition of service technology and service quality with a focus on service organisation
- Workshop organisation, workshop structures and equipment
- Service core processes and extended service processes for special issues
- Best practice of global service organisations under country-specific cultural
Behaviour - IT for communication with importer and manufacturer; dealer management and workshop planning systems
- Cost structures of service organisations
- Service readiness and fault rectification processes, logistics concepts, information systems, TQM, lean production using Toyota as an example, spare parts management, ECU version management
Project Management and Training (1. Semester) - Definition and models of communication and the concept of culture, values, patterns and dimensions Verbal and non-verbal communication
- Aspects, methods and models of intercultural communication
- Models of conflict management
- Activities and methods of team development
- Strategic orientation of training in a globally operating company, systems and techniques used, training classes such as technical training, non-technical training, IT training, didactics, teaching methods, learning strategies and cultural environment, practical implementation of training.
Service technology and diagnostics (1. Semester) - Definition of service technology as part of the strategic orientation of a company
- Service technology processes at manufacturers, importers and retailers
- Knowledge management in a global network
- Electronic diagnostic methods and procedures based on international standards
- Diagnostic objects (complete vehicle, vehicle system, functional unit, replaceable unit, cause; electrical and electronic components, integration of mechanical and hydraulic components)
- Creation of diagnostic processes (onboard, offboard, interfaces, acceptance processes, global coordination, alternative procedures)
- Design, organisation and implementation of diagnostics as part of laboratory exercises
- Definition of service technology as part of the strategic orientation of a company
- Service technology processes at manufacturers, importers and retailers
- Knowledge management in a global network
- Electronic diagnostic methods and procedures based on international standards
- Diagnostic objects (complete vehicle, vehicle system, functional unit, replaceable unit, cause; electrical and electronic components, integration of mechanical and hydraulic components)
- Creation of diagnostic processes (onboard, offboard, interfaces, acceptance processes, global coordination, alternative procedures)
- Design, organisation and implementation of diagnostics as part of laboratory exercises
Workshop technology and logistics (1. Semester) - Definition of service technology and service quality with a focus on service organisation
- Workshop organisation, workshop structures and equipment
- Service core processes and extended service processes for special issues
- Best practice of global service organisations under country-specific cultural
Behaviour - IT for communication with importer and manufacturer; dealer management and workshop planning systems
- Cost structures of service organisations
- Service readiness and fault rectification processes, logistics concepts, information systems, TQM, lean production using Toyota as an example, spare parts management, ECU version management
- Definition of service technology and service quality with a focus on service organisation
- Workshop organisation, workshop structures and equipment
- Service core processes and extended service processes for special issues
- Best practice of global service organisations under country-specific cultural
Behaviour - IT for communication with importer and manufacturer; dealer management and workshop planning systems
- Cost structures of service organisations
- Service readiness and fault rectification processes, logistics concepts, information systems, TQM, lean production using Toyota as an example, spare parts management, ECU version management
Project Management and Training (1. Semester) - Definition and models of communication and the concept of culture, values, patterns and dimensions Verbal and non-verbal communication
- Aspects, methods and models of intercultural communication
- Models of conflict management
- Activities and methods of team development
- Strategic orientation of training in a globally operating company, systems and techniques used, training classes such as technical training, non-technical training, IT training, didactics, teaching methods, learning strategies and cultural environment, practical implementation of training.
- Definition and models of communication and the concept of culture, values, patterns and dimensions Verbal and non-verbal communication
- Aspects, methods and models of intercultural communication
- Models of conflict management
- Activities and methods of team development
- Strategic orientation of training in a globally operating company, systems and techniques used, training classes such as technical training, non-technical training, IT training, didactics, teaching methods, learning strategies and cultural environment, practical implementation of training.
Programme fees
- One-Time Registration Fee: EUR 1,400
- Student Services Fee: EUR 234
- Tuition Fee - Semester 1: EUR 4,900
- Tuition Fee - Semester 2: EUR 4,900
- Tuition Fee - Semester 3: EUR 3,900
- Extended Study Fee (Semester 5+): EUR 400 per semester
Please note: Living expenses and accommodation are not included in the programme fees. For more detailed information, please visit our FAQ section on this site.
Contact information

Got questions? Just get in touch:
Phone: +49 5361 8922 21710
Office Hours: Monday to Friday, 9:00 AM – 12:00 PM (CET)
E-Mail: astp(at)ostfalia.de (external link, opens in a new window)
ASTP Study Programme Coordinator, Schlosserstraße 8, 38440 Wolfsburg, Room S-003
Follow ASTP on
Download centre
- Flyer Automotive Service Technology and Processes – Get a quick overview of ASTP at a glance
- Curriculum – See what you’ll study, semester by semester
- Module handbook – Detailed descriptions of all course modules and ECTS
- Training programme for internship – Everything you need to know for your internship
- Admission regulations – Detailed entry and admission rules
Examination regulations – Detailed examination rules