Automotive Service Technology and Processes
Accelerate Your Global Career with the ASTP Master's Programme
Choosing the right Master's programme lays the foundation for an international career.
The ASTP Master's programme in Automotive Service Technology and Processes combines engineering expertise with an international perspective.
Specialising in after-sales and service, this English-taught programme gives you in-depth knowledge of service systems, innovation management, and cross-cultural teamwork.
The skills you develop open career opportunities not only in the automotive industry but also in many other international sectors.
Get ready to drive your career forward with ASTP.
Facts at a glance
Apply now!
We are looking foward to welcoming you to our Master's Programme – apply by 15 July.
Get the Guide and Start Application (opens in a new window), (not accessible)What makes ASTP unique
- After-sales expertise – the key driver of industry revenue
- Industry-driven curriculum – hands-on, project-based learning
- International learning environment – global student community
- Small classes – limited to 25 students for personalised support
- Excellent career opportunities – industry projects and an integrated internship
After-sales services generate a significant share of revenue for vehicle manufacturers and many companies in other industries. Therefore, the demand for qualified experts continues to grow.
The ASTP Master's programme offers a distinctive specialisation that combines engineering expertise, process understanding and a strong customer focus.
Curious about the after-sales specialisation? Explore our short fact sheet. (PDF, 43.40 KB) (opens in a new window), (not accessible)
What you’ll gain from ASTP
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Where Service Expertise Meets Global Opportunity
ASTP is designed for future professionals who want to combine engineering expertise with management, innovation and international experience.
The programme combines engineering expertise with service innovation, management skills and an international learning environment.
With its strong focus on after-sales and service, ASTP opens up career opportunities across industries worldwide.
Developed for the automotive industry – relevant across many industries.
Career opportunities
Industries where our graduates work
ASTP graduates work across a wide range of industries where service engineering, after-sales processes, and technical expertise play a key role in delivering customer-focused solutions.
Agricultural products and services
Architecture
Automation technology
Automotive manufacturer
Automotive supplier
Auditing firms
Construction and construction machinery
Construction industry
Consulting
Electronic components and solutions
Electronics
Engineering
Engineering services
Energy sector
Healthcare sector
Home appliance manufacturer
Infrastructure
IT
Joining technology
Logistics
Mechanical engineering
Metal processing
Mining machinery
Precision components
Precision engineering
Precision mechanics
Railway technology
Supply chain management
Telecommunications
Transport
Water treatment
Companies hiring our graduates
Our graduates are employed by international companies across the automotive and related service industries, including OEMs, suppliers, and global technology-driven organizations.
A3Ds
Accenture Services
Alstom
BMW
BOMAG GmbH
Bosch
Capgemini
CEVA Logistics
Continental
Daimler Truck
De Nora
Deloitte
Edag
Ericsson
Essity
ETO
Evomotiv
Expleo
Gewo Feinmechanik
Hilti
Hyundai
Lear
MAN
Maxion Wheels
Mercedes Benz
mine&make
Minebea
Molex
Optimas Solutions
PowerCo
Roos Vehicle Logistics
Simon
Trumpf
Vitskar Agro
Volkswagen
Wassermann
Witzenmann
Positions held by our graduates
ASTP alumni pursue diverse roles in engineering, service management, and technical leadership, reflecting the programme’s strong focus on applied service processes and industry practice.
Advanced Product Planner
Aircraft Quality Engineer
Automotive Projektmanagement
Beschaffer IT Einkauf
Business Process Expert SAP
Commodity Buyer
Configuration Manager
Consultant
Consultant Process and Project Management
Controller
Customer Quality Manager
Dealer Network Representation and Retail Digitalization
Entwicklungsingenieur
Expert Planning and Project Management
Global Supply Chain Manager
Innovation and Business Development Analyst
Lead Error Management
Logistics Engineer
Logistics Specialist
Logistikplaner
Mechanical Engineer
Mess Ingenieur
Procurement Operations Analyst
Product Cost Engineer
Product Management
Product Engineer
Project Manager
Project Quality Engineer
Purchasing Quality Assurance Manager
Quality Engineer
Quality Expert Cell Production Processes
Quality Specialist Navigation
SAP Technical Release Manager
Scrum Master
Senior Consultant
Senior Consultant Cyber Emerging Technology
Supply Chain Manager
Testmanager
Note: The career examples above are based on publicly available information from more than 100 ASTP graduate profiles over the past five years and highlight the diverse career paths, industries, companies, and positions in international service engineering and related fields.
First-hand experiences
What is it really like to study the Master of Engineering in Automotive Service Technology and Processes (ASTP) at Ostfalia, live in Germany, complete an internship, and start a professional career in an international environment?
In this section, you’ll discover authentic student and graduate stories that bring the programme to life. From adapting to a new country and academic system to gaining hands-on experience in industry and shaping early career steps – these stories show what your own journey could look like.
Each experience highlights different perspectives on studying, living, and working in Germany, offering honest insights, personal challenges, and practical advice for future ASTP students.
Finding my path: Adapting, learning and growing in Wolfsburg
I am glad to share my experiences as an ASTP student and as someone who has been living, studying, and working in Germany since September 2022.
Studying in Germany:
My master’s program, Automotive Service Technology and Processes (ASTP), is very practical and industry oriented, especially in the field of logistics. The teaching style here is much more focused on real-life application rather than just theory. The syllabus is well-structured, practical, and not overwhelming. I find it very relevant and up-to-date with what is needed in the job market. The professors encourage us to work on real projects, which makes the learning both interesting and directly useful for future work.
Living in Germany:
Adapting to life in Germany was a challenge at first, especially because of the cold climate, which was very different from my hometown in India. However, I have always enjoyed colder weather, and over time, I found myself adjusting quite well. Now, after almost three years, I truly appreciate the high quality of life here from public infrastructure to food safety and environmental standards. People here are generally very helpful and open, which made settling in easier for me.
Working in Germany:
I have gained over 21 months of work experience through internships and working student roles at companies like Bosch, Audi, and in logistics. These roles gave me deep insights into German working culture: leadership, teamwork, punctuality, and use of advanced technology. My colleagues have always supported me in improving my German language skills and understanding the working style here.
One recommendation I have is to keep academic programs updated regularly at least every two or three years so that students continue to receive the latest industry-relevant knowledge. For those planning to work here, focusing on improving their German language skills is very important. While the current job market is a bit challenging, with persistence and the right skills, opportunities are definitely there.
Overall:
I am very happy with my decision to come to Germany. I have learned so much, not just academically or professionally, but also personally. The people are kind, the environment is supportive, and the quality of both education and life is excellent. I hope my experience will be helpful for other students considering this path.
Rushiprasad Watpade
Five years in Germany: Study, work and personal development
Here is my perspective….
Coming to Germany- As a child I was really fassinated by cars and machines. It made to pick Mechanical Engineering for my Bachelors Degree in India. During my Bachelor’s degree, I decided to pursue masters only in Germany as Germany is big boss of engineering and atumotive sector especially making wonderful cars with reputed companies like VW, Mercedes, BMW, Porsche, Audi,……After my graduation I accquired some experience in automotive sector and as i wish I got admited in ASTP program. Came to germany for winter 2020.
ASTP- Prgram has diverse modules like Project Management, Logistics, Diagnosis and driver assistance system very relevant to both operational and technical roles in automotive sector. Unfortunately we got stuck with covid pandemic. All our classes were taken online. We didn’t have opportunity to exeperience the personal class room lectures. That was the only regrett.
Living in Germany- I was living in Studente Wohnheim. Was wonderful experience with other fellow students there. Diversed people talking about different cultures and living together. Other than that German lnguage is very important for day to day life which was little difficult for me at the beginning but the whonheim provided me very good opportunity to speak with other local students which improved my language skills day by day. Now after almost 5 years in Germany I feel comfortable with language and like the culture. I learnt alot about German culture and visited many european countries which was also one of my bucket list😀
Working- Wokring in germany is great. Has very good work life balance and very good pay. Diversity plays majore role in working environement as well brings fresh and out of the box perspective
Vivekanand Selvaraj
Choosing ASTP: Why this programme shaped my future
I would be more than happy to contribute to “First Hand Experiences”.
My experience in Germany as part of the ASTP program at Ostfalia has been a significant chapter in both my academic and professional journey.
Studying in Germany was a truly enriching experience for me. The academic environment at Ostfalia was highly supportive, with practical, hands-on learning that helped me develop both technical and soft skills. The international exposure and interaction with students from diverse backgrounds broadened my perspective and prepared me well for working in multicultural environments.
Living in Germany was equally memorable. While there were initial challenges in adapting to a new culture and language, I found the experience deeply rewarding. The welcoming nature of the community, the efficiency of daily life, and the balance between work and leisure made it a great place to live and grow. Exploring different cities, experiencing local traditions, and even tackling the occasional bureaucratic hurdle all became part of a valuable learning curve.
Professionally, the ASTP program gave me a solid foundation to enter the job market with confidence. The industry-relevant curriculum, along with opportunities for internships and networking, made a real difference in shaping my career. The skills I acquired have continued to support me in my current role, and I often reflect on my time in Germany as a key factor in my growth.
Atul Shelar
From student to professional: How ASTP opened career opportunities
The ASTP program at Ostfalia has been a truly transformative chapter in my life. It not only deepened my technical understanding of automotive service processes but also taught me how to connect those concepts with real-world industrial practices. Through the program, I gained the confidence and foundation to start my professional journey with Continental AG — first as a student and later as a Customer Service Engineer.
Coming to Germany was not just about education; it was a journey of adaptation, growth, and cultural learning. From navigating student life and managing everyday challenges, to discovering the joy of teamwork in a multicultural environment — every step shaped me both professionally and personally.
I would be delighted to contribute to this project and offer my insights to prospective students — especially those curious about studying, living, and working in Germany after the ASTP course. It’s a wonderful opportunity to give something back to a program that has played such a big role in shaping my career path.
Kartik Anghan
Studying in Germany: lessons, life, and advice
ASTP interview with Kundan Shinde
1. Kundan, what do you wish you had known before coming to Germany?
“I wish I had known how important it is to learn German and at least have a B1 level of certification, ensuring my day-to-day life becomes easy!”
2. Where did you live in Wolfsburg, and what was your experience like?
“I lived near the Wolfsburg Campus building at Neuland, sharing an apartment with 2 international students! It was an amazing experience as I learned about different cultures and was also able to improve my German speaking skills while speaking German with my roommates.”
3. How would you describe the ASTP Master’s programme?
“The course is a blend of both technical and management subjects, combining an in-depth knowledge of the best of both fields. ”
4. Do you plan to stay in Germany after graduation?
“Yes, absolutely, I would love to stay in Germany after my graduation for at least 10 years.”
5. What advice would you give to future students?
“My advice to future students would be to at least have a B1-level German certification, and also look for working student opportunities early on in the course.”
About ASTP: "ASTP’s integration of advanced coursework and a compulsory industry internship gave me both in-depth knowledge and real-world experience, preparing me to excel in the automotive sector."
More than a degree
The ASTP Master’s programme at Ostfalia University of Applied Sciences combines academic excellence with strong industry expertise to develop the technical, managerial, and strategic skills required in modern after-sales, service engineering, and service innovation.
It prepares students to shape the future of service-driven industries across automotive and related sectors.
“Technology is important — but people make the difference.”
— Prof. Dr. Kai Wundram, Programme Director, ASTP Master’s programme
Is this master’s programme right for you?
Discover ASTP on DAAD International Programmes — and explore funding options. Click here (external link, opens in a new window).
FAQ: Programme & Study Information
What is the focus of the ASTP Master’s programme?
The ASTP Master’s programme focuses on modern after-sales management as a strategic field that connects technology, data, and customer experience to create long-term value and strengthen customer relationships.
Beyond traditional service topics such as spare parts and repairs, after-sales today plays a key role in building brand loyalty, improving customer satisfaction, and enabling data-driven service innovation.
The ASTP specialisation at Ostfalia University prepares students to design and manage advanced service systems in the automotive industry and related sectors. The programme combines technical, managerial, and analytical skills to address real-world challenges such as reducing warranty costs, improving quality, and developing predictive maintenance strategies.
While the focus is on automotive service engineering, the methods and concepts are transferable across industries such as transport, logistics, manufacturing, consulting, telecommunications, and IT.
Graduates are equipped to design and lead intelligent, data-driven service solutions that combine engineering expertise with strategic thinking.
What career opportunities do I have after completing the ASTP Master’s programme?
The ASTP Master’s programme prepares graduates for a wide range of international career opportunities in service engineering, after-sales management, and related technical and managerial fields.
Graduates typically work in industries such as automotive, mobility, logistics, manufacturing, consulting, telecommunications, and IT. Possible roles include service engineering, technical project management, after-sales management, and service innovation leadership positions.
The programme equips students with both technical and strategic skills to design and manage modern service systems across industries.
Does the ASTP Master’s programme include an internship or industry project?
Yes, the ASTP Master’s programme includes a mandatory internship in a German company as part of the curriculum.
This practical phase allows students to apply their academic knowledge in a real-world professional environment and gain valuable industry experience in service engineering and related fields.
The internship is an integral part of the programme and supports the transition from academic studies to professional practice.
Are there opportunities for industry contacts or practical experience?
The programme maintains strong links with industry partners and places a strong emphasis on practical learning through projects, case studies, and guest lectures from both mobility-related and cross-industry companies.
In addition, the curriculum includes a mandatory internship in a company, allowing students to gain valuable professional experience and apply their knowledge in a real-world business environment. Students may also choose to complete their master's thesis in cooperation with a company, working on practical challenges and industry-relevant topics.
To support students in finding suitable opportunities, the programme provides access to a list of partner companies and potential employers. The study programme team also offers guidance throughout the application process, including support with internship and thesis applications.
Is the ASTP Master’s programme taught in English or German?
The ASTP Master’s programme is taught entirely in English.
In addition, students have the opportunity to join a free German language course specifically designed for the ASTP Master’s cohort. This helps international students improve their language skills and supports their integration while studying in Germany.
How long does the ASTP Master’s programme take and when does it start?
The ASTP Master’s programme is a full-time degree with a standard duration of 3 semesters (90 ECTS credits).
The programme starts each year with the winter semester on 1 September. At the beginning of September, Ostfalia University offers welcome events for new students to help them get familiar with the university, their studies, and administrative procedures.
Lectures usually begin in the last full week of September. Arriving slightly later may still be possible in case of visa delays; however, students are encouraged to be present from the start of the semester.
If you expect any delays that could affect your arrival or the start of your studies, please contact the ASTP programme coordinator in advance.
Where will I study during the ASTP Master’s programme?
The ASTP Master’s programme is a 100% on-campus degree delivered at Ostfalia University of Applied Sciences in Wolfsburg, Germany.
All lectures, workshops, and laboratories take place at the Institute of Automotive Engineering located at Schlosserstraße 8, with additional facilities on the nearby campus.
As an on-site programme, ASTP fully complies with the requirements for international student residence permits in Germany, which generally require in-person study.
This ensures a stable, fully in-person learning environment with direct access to academic facilities, faculty, and industry-related training.
Where can I find detailed information about the programme?
Detailed information about the ASTP Master’s programme can be found in the official module handbook, which provides comprehensive details on course content, structure, and learning outcomes.
A shorter overview of the semesters and modules is available in the curriculum.
Additional documents and programme materials can be accessed in the Download Centre at the bottom of this website.
Do I need to follow a specific process for my Master's thesis and colloquium?
Yes. The completion of the Master's thesis involves several formal steps, including the registration of the thesis, submission of the final thesis, registration for the colloquium, and the completion of the required documentation.
To support students throughout this process, ASTP provides a Master's Thesis Process Guide (PDF, 104.32 KB) (opens in a new window), (not accessible) that outlines all key steps, responsibilities, and deadlines. We recommend familiarizing yourself with the process well before entering the final phase of your studies. The guide is available in the Download Center on this page.
All required forms and official documents can be downloaded from the Faculty of Automotive Engineering's Form Center. Please note that the original German forms must be used, as they are official university documents and are processed internally in their original format.
If you have any questions regarding the Master's thesis process, the ASTP Study Coordinator will be happy to assist you.
FAQ: Admission Requirements, Application & Enrolment
What are the admission requirements for the ASTP Master’s programme?
The admission requirements for the ASTP Master’s programme include a relevant first academic degree (e.g. Bachelor’s degree) and the fulfilment of the criteria defined in the official admission regulations.
Detailed and up-to-date information on all admission requirements for the Master’s programme is available on the official ASTP programme website: https://www.ostfalia.de/en/f/master/automotive-service-technology-and-processes (external link, opens in a new window)
The admission regulations of Ostfalia University of Applied Sciences can be accessed and downloaded in the Download Centre at the bottom of this website.
Do I need professional work experience to apply for the ASTP Master’s programme?
To be admitted to the ASTP Master's programme, applicants must provide proof of at least one year of relevant professional work experience in an engineering-related field. This experience must have been gained through full-time employment or part-time employment with at least 50% of the regular working hours.
If you are unsure whether your experience meets the requirements, please contact the ASTP study programme coordinator for guidance.
Do I need German language skills to apply or to complete this Master’s programme?
All courses and examinations in the ASTP Master’s programme are conducted in English.
A minimum of A1-level German proficiency is required at the time of application or, at the latest, by the start of the programme. Students are expected to reach B1 level by the third semester, as this is necessary for the mandatory internship in a German company.
Developing German language skills is highly recommended not only for the internship but also for future career opportunities. While many international companies operate in English, German proficiency can significantly improve access to internships, student jobs, networking opportunities, and graduate positions in Germany.
This language progression helps students navigate everyday life in Germany, integrate into the workplace, and communicate effectively during their practical training.
To support students in reaching the required level, a free German language course is offered as part of the programme.
Can international students apply for the ASTP Master’s programme?
Yes, the ASTP Master’s programme is open to applicants from all countries. International students are warmly welcome and actively encouraged to apply.
Ostfalia University provides dedicated support services to help international students settle in smoothly and feel at home in Germany. In addition to the ASTP study programme coordinator, the For Your Integration (FYI) team offers guidance on arrival, orientation, everyday life in Germany, and scholarship opportunities.
Can I apply if my Bachelor’s degree is not in automotive engineering?
Yes, applicants with a Bachelor’s degree in related technical or engineering fields can apply for the ASTP Master’s programme.
Admission is possible if the selection committee considers the academic background suitable for the programme’s content and requirements.
How and when can I apply for the ASTP Master’s programme?
Applications for the ASTP Master’s programme can be submitted for the winter semester intake, which starts each year in September. The application deadline is 15 July.
After submitting your application, you will receive a confirmation email. Your application will then be reviewed by the admissions team. Once the deadline has passed, you will be informed whether you have been admitted or if additional documents are required.
A step-by-step application guide is available via the application portal and will lead you through the entire process. The guide is available for download in the Download Center at the bottom of this page.
If you have any questions or miss the application deadline, you are welcome to contact the ASTP team at astp(at)ostfalia.de. Late applications may also be considered on an individual basis, and applicants are encouraged to get in touch directly.
What should I consider before applying for the ASTP Master’s programme?
After submitting your application and receiving admission, there are a few important steps to consider before starting your studies in Germany.
Visa requirements:
If you are a non-EU/EEA citizen, you must apply for a German student visa (Visum zu Studienzwecken) before entering Germany. Citizens of certain countries (e.g. USA, Canada, Japan, South Korea, Australia) may enter Germany without a visa but must apply for a residence permit (Aufenthaltserlaubnis) shortly after arrival. As visa processing times can vary, it is strongly recommended to apply as early as possible.
Health insurance:
Health insurance is mandatory for all students enrolled at a German university, including during internships or practical training periods. You can find detailed information on how to obtain health insurance in Germany in our dedicated guide.
Welcome information:
All admitted students receive a Welcome Guide from the ASTP study programme coordinator with important information to help prepare for arrival and the start of the programme. If you have been admitted but have not received it, please contact the ASTP team at astp(at)ostfalia.de.
How are applicants selected for the ASTP Master’s programme?
Applications for the ASTP Master’s programme are reviewed individually by the selection committee based on academic qualifications and relevant professional experience.
The selection process evaluates whether applicants meet the formal admission requirements and whether their background is suitable for the programme’s content and objectives.
After the review process is completed, applicants are informed whether they have been admitted or if additional documents are required.
FAQ: Study Conditions, Financing & Life in Germany
Are there tuition fees for the ASTP Master’s programme?
Yes, the ASTP Master’s programme requires a one-time registration fee as well as tuition fees per semester.
The current and detailed fee structure is published on the official ASTP programme website and may be subject to updates: https://www.ostfalia.de/en/f/master/automotive-service-technology-and-processes (external link, opens in a new window).
What are the living costs in Germany while studying for a Master’s degree?
The estimated total cost of living for the ASTP Master’s programme (18 months) is approximately €30,642 – €35,182, including tuition fees and living expenses.
Study fees and university costs
- Tuition fees (3 instalments): €15,100
- Student services fee (246 per semester): €738
Estimated monthly living expenses
- Rent (including utilities): €300 – €400 per month (€5,400 – €7,200 total)
- Food: €200 – €250 per month (€3,600 – €4,500 total)
- Health insurance: €120 – €130 per month (€2,160 – €2,340 total)
- Public transport / mobility: €30 – €50 per month (€540 – €900 total)
- Internet / mobile phone: approx. €30 per month (€540 total)
- Leisure, clothing & personal expenses: €100 – €150 per month (€1,800 – €2,700 total)
Additional costs
- International travel (approx.): €800 – €1,200
Important information
Depending on visa requirements, international students may need a blocked account (“Sperrkonto”). As of September 2024, the required amount is €11,904 per year (approx. €992 per month) to cover living expenses.
These figures are estimates and may vary depending on lifestyle, accommodation type, and personal spending habits.
How can I finance my studies as an international student in Germany?
International students in the ASTP Master’s programme have access to several funding opportunities, including scholarships, grants, and student assistant positions.
Scholarships and funding programmes
One of the main funding options is the Deutschlandstipendium, which supports high-achieving students with €300 per month. Get more Information about “Deutschlandstipendium”
Students can also apply for funding through the DAAD (German Academic Exchange Service). This includes various scholarship databases and programmes depending on country of origin, study level, and field of study.
In addition, the International Student Office at Ostfalia regularly participates in DAAD-supported STIBET funding programmes, which provide scholarships for international students.
These may include:
- Scholarships for special academic achievement or personal commitment
- Scholarships supporting equal opportunities for students with additional responsibilities (e.g. family care or disability)
- The annual DAAD Prize, awarded to outstanding international students for academic excellence and social engagement
Visit the DAAD-Infosite for scholarship applicants (external link, opens in a new window). You can also search the DAAD Scholarship Database (external link, opens in a new window) to find programmes suitable for you: Filter by Country of Origin, Study Level: Master, Field of Study: e.g., Automotive Engineering, etc.
Student employment opportunities
Students can also work as student assistants within the university or find part-time positions in Germany. Job opportunities are regularly published on platforms such as Jobicco and Stellenticket.
Important recommendation
It is recommended to start researching and applying for scholarships at least 2–3 months before the relevant deadlines.
Support
The ASTP study programme coordinator and the International Student Office (FYI) provide guidance on funding opportunities and application processes.
Where can I live while studying the ASTP Master’s programme?
Affordable and student-friendly accommodation is available in Wolfsburg through the Student Union of OstNiedersachsen (Studierendenwerk OstNiedersachsen).
The student residences at Heßlinger Straße 20 and Seilerstraße 21 offer modern shared apartments and a range of housing options in a convenient and central location close to the university.
More information about student accommodation can be found here: Housing - Studierendenwerk OstNiedersachsen (external link, opens in a new window)
What is it like to live and study in Wolfsburg as a student?
Wolfsburg offers a safe, well-organised, and student-friendly environment with a high quality of life and strong connections to industry and innovation.
The ASTP campus is located centrally in the city, close to lecture halls, laboratories, and student services. The student accommodation is within walking distance, making daily life convenient and compact. The Volkswagen headquarters and production facilities are also located nearby, reflecting the city’s strong industrial and technological character.
Despite its industrial background, Wolfsburg is a green city with plenty of parks and recreational areas, including a large urban lake in the city centre. It offers a good balance between urban infrastructure and nature.
The city is well connected within Germany, making it easy to travel to major cities across the country. It is also known for its safety and relatively low crime rate, contributing to a comfortable living environment for international students.
Wolfsburg is often recognised for its focus on innovation and mobility, and offers a very good cost-to-living ratio compared to larger German cities.
Who can I contact if I need personal consultation or advice before applying?
For personal consultation or questions about the programme, admission, application or enrolment process, you can contact the study programme coordinator: astp(at)ostfalia.de (opens your email program), +49 5361 8922 21710.
Office hours: Monday to Friday, 9:00 AM – 12:00 PM (CET).
Study programme
1. Semester Service technology and diagnostics (1. Semester) - Definition of service technology as part of the strategic orientation of a company
- Service technology processes at manufacturers, importers and retailers
- Knowledge management in a global network
- Electronic diagnostic methods and procedures based on international standards
- Diagnostic objects (complete vehicle, vehicle system, functional unit, replaceable unit, cause; electrical and electronic components, integration of mechanical and hydraulic components)
- Creation of diagnostic processes (onboard, offboard, interfaces, acceptance processes, global coordination, alternative procedures)
- Design, organisation and implementation of diagnostics as part of laboratory exercises
Workshop technology and logistics (1. Semester) - Definition of service technology and service quality with a focus on service organisation
- Workshop organisation, workshop structures and equipment
- Service core processes and extended service processes for special issues
- Best practice of global service organisations under country-specific cultural
Behaviour - IT for communication with importer and manufacturer; dealer management and workshop planning systems
- Cost structures of service organisations
- Service readiness and fault rectification processes, logistics concepts, information systems, TQM, lean production using Toyota as an example, spare parts management, ECU version management
Project management and training (1. Semester) - Definition and models of communication and the concept of culture, values, patterns and dimensions Verbal and non-verbal communication
- Aspects, methods and models of intercultural communication
- Models of conflict management
- Activities and methods of team development
- Strategic orientation of training in a globally operating company, systems and techniques used, training classes such as technical training, non-technical training, IT training, didactics, teaching methods, learning strategies and cultural environment, practical implementation of training.
Service technology and diagnostics (1. Semester) - Definition of service technology as part of the strategic orientation of a company
- Service technology processes at manufacturers, importers and retailers
- Knowledge management in a global network
- Electronic diagnostic methods and procedures based on international standards
- Diagnostic objects (complete vehicle, vehicle system, functional unit, replaceable unit, cause; electrical and electronic components, integration of mechanical and hydraulic components)
- Creation of diagnostic processes (onboard, offboard, interfaces, acceptance processes, global coordination, alternative procedures)
- Design, organisation and implementation of diagnostics as part of laboratory exercises
- Definition of service technology as part of the strategic orientation of a company
- Service technology processes at manufacturers, importers and retailers
- Knowledge management in a global network
- Electronic diagnostic methods and procedures based on international standards
- Diagnostic objects (complete vehicle, vehicle system, functional unit, replaceable unit, cause; electrical and electronic components, integration of mechanical and hydraulic components)
- Creation of diagnostic processes (onboard, offboard, interfaces, acceptance processes, global coordination, alternative procedures)
- Design, organisation and implementation of diagnostics as part of laboratory exercises
Workshop technology and logistics (1. Semester) - Definition of service technology and service quality with a focus on service organisation
- Workshop organisation, workshop structures and equipment
- Service core processes and extended service processes for special issues
- Best practice of global service organisations under country-specific cultural
Behaviour - IT for communication with importer and manufacturer; dealer management and workshop planning systems
- Cost structures of service organisations
- Service readiness and fault rectification processes, logistics concepts, information systems, TQM, lean production using Toyota as an example, spare parts management, ECU version management
- Definition of service technology and service quality with a focus on service organisation
- Workshop organisation, workshop structures and equipment
- Service core processes and extended service processes for special issues
- Best practice of global service organisations under country-specific cultural
Behaviour - IT for communication with importer and manufacturer; dealer management and workshop planning systems
- Cost structures of service organisations
- Service readiness and fault rectification processes, logistics concepts, information systems, TQM, lean production using Toyota as an example, spare parts management, ECU version management
Project management and training (1. Semester) - Definition and models of communication and the concept of culture, values, patterns and dimensions Verbal and non-verbal communication
- Aspects, methods and models of intercultural communication
- Models of conflict management
- Activities and methods of team development
- Strategic orientation of training in a globally operating company, systems and techniques used, training classes such as technical training, non-technical training, IT training, didactics, teaching methods, learning strategies and cultural environment, practical implementation of training.
- Definition and models of communication and the concept of culture, values, patterns and dimensions Verbal and non-verbal communication
- Aspects, methods and models of intercultural communication
- Models of conflict management
- Activities and methods of team development
- Strategic orientation of training in a globally operating company, systems and techniques used, training classes such as technical training, non-technical training, IT training, didactics, teaching methods, learning strategies and cultural environment, practical implementation of training.
Programme fees
- One-Time Registration Fee: EUR 1,400
- Student Services Fee: EUR 246
- Tuition Fee - Semester 1: EUR 4,900
- Tuition Fee - Semester 2: EUR 4,900
- Tuition Fee - Semester 3: EUR 3,900
- Extended Study Fee (Semester 5+): EUR 400 per semester
Please note: Living expenses and accommodation are not included in the programme fees. For more detailed information, please visit our FAQ section on this site.
Admission Requirements
Admission to the ASTP Master’s programme requires the following qualifications:
- A Bachelor’s degree or equivalent in a related technical field (210 ECTS are standard; applicants with fewer ECTS credits may apply – please contact us for individual assessment)
- At least one year of relevant professional work experience in an engineering-related field, gained through full-time employment or part-time employment with at least 50% of the regular working hours
- Good command of English (the language of instruction)
- Proof of at least A1-level German language skills is required at the time of application or, at the latest, by the start of the programme. During your studies, you will continue developing your German and should achieve B1 level before starting the mandatory internship (during or after the third semester). To help you reach this goal, a free German language course is included in the programme
- Admission is limited to 25 students per year
Contact information
Got questions? Just get in touch
ASTP Study Programme Coordinator
Phone: +49 5361 8922 21710
Office Hours: Monday to Friday, 9:00 AM – 12:00 PM (CET)
E-Mail: astp(at)ostfalia.de (external link, opens in a new window)
Address: Schlosserstraße 8, Room S-003, 38440 Wolfsburg, Germany
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Download centre
- ASTP Presentation - Get a detailed overview of ASTP
- Flyer Automotive Service Technology and Processes – Get a quick overview of ASTP at a glance
- Fact sheet: What does the after-sales specialisation in ASTP mean?
- Curriculum – See what you’ll study, semester by semester
- Module handbook – Detailed descriptions of all course modules and ECTS
- Training programme for internship – Everything you need to know for your internship
- Admission regulations – Detailed entry and admission rules
- Examination regulations – Detailed examination rules
- Master's Thesis Process Guide - Step by step guide to graduation
- Guide through the application process - Step by step to your ASTP admission
- Guide to get German health insurance - Everything you need to now about getting health insurance
- Guide through the enrolment process - Step by step to your ASTP enrolment